Privacy Policy

This Privacy Policy describes how Burns Buchanan Estate Agency collects, uses, and discloses your personal information when you visit our website or use our services.

Information We Collect

We collect several different types of information for various purposes to improve our services to you.
  • Information You Provide Directly: This may include your name, contact information (such as email address and phone number), property information (if you are selling or letting a property), financial information (for credit checks if required), and any other information you choose to share with us through forms on the Website or during communication with us.
  • Information Collected Automatically: When you use the Website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and the content you access on the Website. This information is used for internal analytics purposes and to improve the Website's functionality.

Use of Your Information

We use the information we collect for the following purposes:
  • To fulfill your requests and provide you with our services, such as property searches, valuations, and marketing your property (if applicable).
  • To communicate with you about your inquiries, send you property alerts, and keep you informed of our services.
  • To personalize your experience on the Website by recommending properties that may interest you.
  • To improve the Website and our services based on the information we collect.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who assist us in operating the Website and providing our services. These service providers are contractually obligated to keep your information confidential and secure and only use it for the purposes we have specified.

We may also disclose your information if required by law or if we believe it is necessary to protect the rights and safety of ourselves, our users, or others.

Your Choices

You have choices regarding your information:

Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive from us.
Accessing and Updating Your Information: You have the right to access and update your personal information. You can contact us to request a copy of your information or to make changes to it.

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Burns Buchanan Estate Agency
Burns Buchanan Estate Agents 20 Market Place Saxmundham IP17 1AG
01728 666294

This Privacy Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) if it applies.

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